Thursday, June 9, 2011

The Content Strategy Bookshelf


The Content Strategy Bookshelf

from Rahel Bailie
If you were to look at your library of books related to content strategy – directly or indirectly – what would be on that shelf? Here’s what is on mine. Some have been with me for a longer time; others are brand new. Also, I’ve excluded a lot of books on web design and user experience that I didn’t feel  were really right for this list of books. I’m not saying that this list forms any sort of corpus; they’re just books from which I have gleaned information, from a little nugget here or there to the books marked with so many post-it notes, the spine is bent out of shape.
This list is organized arbitrarily by broad category. Hey, my blog, my rules. And what you can do, gentle reader, is add your favourite books to the comments section. More reading, more knowledge!

Planning and Design

Harnessing Complexity (Robert Axelrod and Michael Cohen)
Managing Enterprise Content (Ann Rockley)
Content Management Bible (Bob Boiko)
Document Engineering (Robert J Glushko, Tim McGrath)
Content and Complexity (Michael J Alberts, Beth Maxur, eds)
Designing e-Learning (Saul Carliner)
Information Design (Robert Jacobson, ed)

User Experience

Understanding Your Users (Catherine Courage, Kathy Baxter)
The User is Always Right (Steve Mulder and Ziv Yaar)
Paper Prototyping (Carolyn Snyder)
Why Software Sucks (David Platt)
Handbook of Usability Testing (Jerry Rubin, Dana Chisnell, Jared Spool)
Storytelling for User Experience (Whitney Quesenbery, Kevin Brooks)
Observing the User Experience (Mike Kuniavsky)
Subject to Change (Peter Merholz, Brandon Schauer)
Rocket Science Made Easy (Steve Krug)
Simple and Usable (Giles Colborne)
Do Good Design (David B Berman)
Built for Use (Karen Donoghue)
Mental Models (Indi Young)
The Inmates are Running the Asylum (Alan Cooper)

Practitioner Guides

The Web Content Strategist’s Bible (Richard Sheffield)
Elements of Content Strategy (Erin Kissane)
Letting Go of the Words (Ginny Redish)
Content Strategy for the Web (Kristina Halvorson)
Creating the Perfect Design Brief (Peter L Phillips)
Business Process Mapping (Jacka Keller)
Request for Proposal (Bud Porter-Roth)
Managing Knowledge (Wayne Applehans, Alden Globe, Greg Laugero)
Managing Your Documentation Products (JoAnn Hackos)
Techniques for Technical Communicators (Carol Barnum, Saul Carliner)
Sister Bernadette’s Barking Dog (Kitty Burns Florey)
The Accidental Taxonomist (Heather Hedden)
The Visual Display of Quantitative Information (Edward Tufte)
Envisioning Information (Edward Tufte)

Wordsmithing for Effect

Clout (Colleen Jones)
Neuro Web Design (Susan M Weinschenk, PhD)
Content Rules (CC Chapman and Ann Handley)
Get Content, Get Customers (Joe Pulizzi and Newt Barrett)
Content Nation (John Blossom)
Curation Nation (Steven Rosenbaum)
Predictably Irrational (Dan Ariely)
Delivering Happiness (Tony Hsieh)
Branded Nation (James B Twitchell)
Call to Action (Bryan and Jeffrey Eisenberg)
Intercultural Communication (James W Neuliep)
A Practical Guide to Localization (Bert Esselink)
International Technical Communication (Nancy L Hoft)

Metadata and Delivery

Audience, Relevance, and Search (James Mathewson, Frank Donatone, and Synthia Fishel)
Search Engine Visibility (Shari Thurow)
Metadata Solutions (Adrienne Tennenbaum)
Killer Web Content (Gerry McGovern)
Wiki (Alan Porter)
Introduction to DITA (Jennifer Linton, Kylene Bruski)

User Engagement

Conversation and Community (Anne Gentle)
Here Comes Everybody (Clay Shirky)
SocialCorp (Joel Postman)
Sway (Ori and Rom Brafman)
The Thank You Economy (Gary Vaynerchuk)
Radically Transparent (Andy Beal, Dr. Judy Strauss)
Crowdsourcing (Jeff Howe)
Participating in Explanatory Dialogues (Johanna D Moore)

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