Tuesday, June 2, 2015

If You Want People to Listen, Stop Talking

George*, a managing director at a large financial services firm, had an uncanny ability to move a roomful of people to his perspective. What George said was not always popular, but he was a master persuader. It wasn’t his title — he often swayed colleagues at the same hierarchical level. And it wasn’t their weakness […]

from Peter Bregman http://ift.tt/1dva27K
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