Managing Chaos: Digital Governance by Design

By Lisa Welchman Published: May 4, 2015 This is a sample chapter from Lisa Welchman’s new book Managing Chaos. 2015 Rosenfeld Media. Chapter 7: Getting It Done “The governance framework design effort is a good opportunity for your organization’s digital stakeholders to learn how to work and collaborate better.” The governance framework design effort is a good opportunity for your organization’s digital stakeholders to learn how to work and collaborate better. So, even if you already have a sense of who on your digital team ought to have the authority to make decisions related to digital strategy, policy, and standards, it’s still important to go through the design effort with a larger team. Because it’s not just the end state that is important, but rather the interim conversation, collaboration, and compromise required to build your framework. Those activities will bring your team into better communication, better community, and better alignment.

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