Showing posts with label SEO. Show all posts
Showing posts with label SEO. Show all posts

Thursday, April 3, 2014

SEO: Getting More from Google’s Keyword Planner

via Practical Ecommerce http://ift.tt/1lauvzF

Keyword research is the foundation of search engine optimization. Keyword data allows us to peek into consumers’ desires and analyze what they really want.
Google AdWords Keyword Planner opens that window for us. It is free, open to everyone with a Google account, and it’s tied to the largest direct source of search data — Google. There are certainly other keyword research tools: Wordtracker, WordStream, Searchmetrics, and many vendors that provide all-in-one SEO management and reporting solutions. I prefer Keyword Planner because Google drives the most organic search traffic to all of the sites I work with, hands down.

Why Keywords Matter to SEO

Before we can optimize, though, we have to know keywords and phrases what we’re optimizing for. What do we need to rank for to drive organic search traffic and sales? It may not be what you think it is.
If your industry uses a lot of jargon or your company is mired in internal marketing-speak, the carefully crafted messages applied to your site may not match the words real searchers use to find what they want at all. Keyword research can help you shake off the shackles of internal language and give you ammunition to show management why some of the language on your site needs to change.
When you see how few people search for fancy jargon and how many search for simple everyday language, you’ll have a much better idea how to optimize your site to drive more customers.
It’s all about relevance. Using the words real searchers use to find products like yours increases the relevance on the pages of your site, which in turn increases the likelihood that those pages will rank and drive customers.

Listing Keyword Stems

The quality of the information you input into Keyword Planner determines the quality and depth of the keyword research you can extract from it. If you just type in three words and hit go, your results will not be of any use to your SEO efforts.
The first step to effective keyword research is brainstorming. Stop and think about the products you sell. What brands do you offer? How do you arrange your products into categories and subcategories? What filters do you apply to help customers pick their way through your product catalog? Each of these is a keyword stem, a piece of a larger keyword phrase.
For example, if you sell shoes, your site might be organized like this.
  • Three categories: women, men, kids.
  • Three subcategories within the casual category: athletic, casual, dress.
  • Three filters you can apply: black, white, red.
Each of these nine words represented on your site is a keyword stem, or a prompt to suggest a set of keyword stems. They’re not keywords by themselves because, if you sell shoes, there’s no way your site will be relevant for the subcategory keyword “dress.” It is relevant, however, for “dress shoes.”
Your goal at this stage is to collect as many keyword stems as you can. Dig through your site. Dig through your competitors’ sites. Search Google and see which words the sites that rank are using. Think about the problems your products solve. Can you translate those into keywords as well?

Concatenating Keyword Phrases

Stems are half the battle. We need to turn those stems into keyword phrases that we can input into Keyword Planner to extract quality keyword research.
Paste all those keyword stems into a single column in an Excel spreadsheet. Use the Remove Duplicates tool in Excel (Data Menu > Remove Duplicates) to make sure you have each stem listed only once or you’ll waste time researching keywords more than once.
You’ll probably end up with a list of hundreds of keyword stems, unless your product offering is very small. Looking through them, most of the stems are likely modifiers to your main offering. For example, the category word “dress” is really just a modifier for “shoes.” You need to add “shoes” to make it a relevant keyword phrase. That’s where concatenation comes in to play.
Concatenation refers to joining two or more things together. In Excel, the concatenation formula allows you to string together as many cells or words as you like. Because this is a formula, it can be copied instantly down a column of hundreds of cells to create a list of keyword phrases from your stems.
For example, concatenating our nine stems with the product offering of “shoes” using this formula =CONCATENATE($A2,” “,B$2) creates the result below, in the “Concatenation Result” column.
Concatenation result in Excel.
Concatenation result in Excel.
Go crazy with concatenation. It’s as easy as creating a formula and pasting it down the column next to your stems. With our nine-stem example, we’d definitely want to concatenate additional phrases that included both subcategory and filter to create keyword phrases like “men’s black shoes” and “red women’s shoes.”
Plural versus singular versions of words can trigger different results in the keyword tool, as can putting the same words in a phrase in a different order. Add as many of these variations as you can to get the maximum number of keywords from the keyword tool at the end.
Some of the phrases you concatenate won’t make any sense, such as “athletic kids’ red shoes.” It’s faster to concatenate some useless phrases and paste them all into the Keyword Planner than it is to try to sift through the many phrases to weed out the ones that don’t make sense.

Inputting Keywords into the Tool

Now we have a spreadsheet full of keyword phrases, likely hundreds or even thousands of them. But don’t worry. You can paste up to 200 phrases into the Keyword Planner at once. As daunting as this seems at the beginning, when you get into a rhythm with the tool you can probably export around 10,000 keywords an hour.
Log in to Keyword Planner and click on “Search for new keywords and ad group ideas” (labeled as 1 below). In the “Your product or service” field (labeled as 2 below), paste in up to 200 of the keyword phrases you concatenated. Then click the blue “Get ideas” button (labeled as 3 below) to generate a list of keywords.
Google Keyword Planner
Google Keyword Planner
After clicking “Get ideas,” select the “Keyword Ideas” tab (labeled as 4 below). This tab displays the keyword phrases from actual users when they search for the words you entered into the tool. The “Search terms” column (labeled as 5 below) shows the search phrases you entered into the tool. The “Avg. Monthly Searches” column (labeled as 6 below) shows how many times on average per month that that keyword was searched for in Google, averaged over a period of 12 months. The “Competition,” “Suggested Bid,” and “Ad impression share” columns are relevant to paid search. It’s helpful to know how much the competition is willing to pay for ad placement, though, so you know how stiff the competition is likely to be for organic rankings as well.
"Get ideas" page in Google Keyword Planner.
“Get ideas” page in Google Keyword Planner.
The “Keyword” column (labeled as 7 above) lists the keywords that Keyword Planner determines are at least vaguely relevant to the list of keywords you entered into the tool. In this example, the tool provided 800 keyword suggestions in addition to the nine already entered at the beginning.
Keyword Planner will return a maximum of 800 keyword suggestions, which is why it’s so important to make sure the keyword phrases you concatenate are hitting all of the niches that are important to you. With each variation in phrasing, you’ll get another set of keywords that are unique. If you just input a couple of phrases, you’ll miss the unique variances in the way that your customers search, possibly missing out on an important trend you could capitalize on.
Glance through the keywords and determine for yourself if you feel that they’re relevant. You should be able to tell within the first page whether they’re on target for your site or not.
If they’re relevant enough, click “Download” (labeled as 8 above) to export the keywords in CSV format, which can be opened in Excel.
If the keywords suggested feel too broad — such as “nike outlet” and “payless shoes” — Keyword Planner offers a couple of different ways to filter the list and narrow the scope. In the “Keyword options” filter (labeled as 9 below), turn the “Only show ideas closely related to my search terms” option on. This option is similar to phrase match in paid search — all of the keywords listed will include the words you pasted into the tool at the beginning of this process.
The image below shows the difference in results with the “Only show ideas closely related to my search terms” option selected. See how the words may be in a different order or the phrases may include additional words? That’s the beauty of keyword research: discovering keywords that you hadn’t considered.
Keyword Planner results with the “Only show ideas closely related to my search terms” option selected.
Keyword Planner results with the “Only show ideas closely related to my search terms” option selected.
If only a few keywords were irrelevant to your product offering in the broad results, use the Include/Exclude feature (labeled as 10 above) to list words that must be included or excluded from the keyword list. For example, if you don’t sell Nike shoes, you might add the word Nike to the exclude list. If you want the keywords to at least contain the word “shoe,” you’d add “shoe” to the include list.
Don’t bother reading through every keyword the tool lists. As you continue the process and paste more and more keywords into Keyword Planner, you’ll start to see repeats where the tool returns some of the same keyword suggestions for many of the phrases you enter. If you try to screen out all the duds at this point, you’ll waste time repeating work that can be done more quickly at the end in Excel. Just download everything once you’ve got the relevance filtered to where you want it and repeat the process of inputting keyword into the tool.

Managing Keyword Data

Depending on the size of your concatenated keyword phrase list, you could have many CSV files sitting in your computer’s download folder. Merge these into a single file, either by manually copying and pasting or using this handy Windows command line method for merging CSV files.
Your CSV file undoubtedly contains many duplicate keyword phrases. Use the Remove Duplicates tool in Excel again, and begin the process of reviewing the keywords for relevance. After cleaning up the formatting and removing some unnecessary data columns, the keyword research looks like the image below, only much longer.
Sort keywords by relevance in Excel.
Sort keywords by relevance in Excel.
When you’re staring at a list of 50,000 keywords it seems impossible to manage. Try these tips for making the process easier.
  • Use the “Filter” tool in Excel (Data Menu > Filter) to turn the top row of your table of keyword data into a series of filters. As you filter or sort the data, the cells in each row will stay in sync so you don’t have to worry about the data in each column getting mismatched.
  • Sort the data by average monthly searches, from largest to smallest. The larger the number of searches, the broader the search phrase is likely to be. This is a good way to remove keywords that are too broad for you to target quickly.
  • Sort the data by keyword from A to Z. Keyword phrases that start with the same irrelevant word will be grouped together for fast removal.
  • Use a text filter in the “Keyword” column for cells containing a word that’s irrelevant. For example, filter for “flip flops” if your online shoe store doesn’t carry that kind of shoe. All of the phrases containing flip flops will appear and can be deleted at once.

Ongoing Process

Keyword research is an ongoing process. You’ll need to do it regularly, perhaps quarterly, to identify new trends and determine if some groups of keywords are increasing in demand and some are decreasing.
As you return to keyword research, consider how consumers think, to help you answer questions and to organize the content on your site. As you do, you’ll likely think of new pockets of keywords that you hadn’t explored before. Keep adding new data to your research over time and it will become a valuable tool not just for SEO, but also for areas like content planning, market research, and production development. I’ve addressed those additional uses previously, at “Using Keyword Research beyond SEO.”

4 Major Problems You Can Solve with an Online Content Audit

via Content Marketing Institute http://ift.tt/QaKxge


By AMANDA GALLUCCI published MARCH 25, 2014
hand holding ball-auditIf your content department is operating in a silo, youronline content simply isn’t reaching its full potential. You’ll find that opening the lines of communication among different departments not only helps you create better content, but also helps other teams in your organization do their respective jobs better.
By looking at the right metrics in a content audit, you’ll be able to find solutions to the following problems commonly faced by SEOs, social media strategists, and UX designers. 

1. A disengaged audience

Before you start actually auditing your content, you’ll want to have a strong understanding of the different buyer personas that make up your target audience. Hopefully this is something you’ve already researched and put in place; but if not, make sure you have a manageable number of personas to track — four to eight would be a good start.
Next, decide the level of importance of each persona. Let’s say, for example, you have four personas. Each persona doesn’t necessarily make up 25 percent of your audience. For example, if Persona A is likely to spend the most money on your business, whereas Persona D has influence in your space but is not a potential customer, Persona A might deserve 40 percent of the focus of your online content, while Persona D would only be the target of 10 percent of your content.
Once you have your handy list of personas, add columns in your audit spreadsheet to keep track of what content relates to which persona(s). For every single page on your site, mark down which persona(s) would likely read it to find the information they are looking for. You may also want to include a column where you numerically rank (on a scale from 1 to 5, for example) how engaged that persona would likely be by that content based on the medium used, the complexity of the content versus their knowledge level, their interest in the material, and other factors relevant to your brand.
At the end of the audit you can find insight in answering two important questions:
  • Was your content written in proportion to your audience breakdown? In other words, if Persona A makes up 40 percent of your audience but only 20 percent of your content is actually relevant for that persona, you’ll know why that persona doesn’t seem to be returning on a regular basis. Similarly, you might discover that almost all of your content is geared at one persona and neglects another, or that most content is geared toward a persona that shouldn’t be a top priority. Afterwards you’ll know what type of content to produce more of and what content you might scale back on.
  • Is your content capitalizing on all the data you have about each persona?You may find that you are producing enough content to satisfy each party’s basic need for information, but that the content quality is not high enough to hold their attention. If the engagement factor is low because you neglected to write in a way that appeals to the experience level of the persona (or a similar factor), you know what to focus your improvement efforts on in the future.

2. Unclear site structure

When conducting an online content audit, each page on your website should be organized according to a consistent, numerical format. This will help you visualize what content you have available, and where it fits in the hierarchy of your site’s infrastructure.
One example of how this could look would be:
site structure-home page, blog
If your site doesn’t have a clean layout and clear user paths, you might find this labeling exercise quite difficult. And this is exactly what you will want to uncover. As you’re taking the time to go through your site, you’ll notice patterns that may be inconsistent in flow from one page to the next, find pages that have been unnecessarily buried, or realize that some pages have too many outbound links, leading to possible user confusion. The audit is your big opportunity to figure out how pages can fit together more cohesively.
Further, viewing your online content in its entirety can also help determine if there are pages that need to be added or taken away. If you don’t feel that there is enough content geared toward a certain persona, or if that persona might need more hand-holding in the navigation, you can make a note of that. The same way, if there are pages that you find have low social shares, few or no links, and don’t seem to particularly engage your target audience, you might consider removing these pages or updating them to better serve your users’ needs.

3. Low social shares

Social analytics are extremely important if you’re serious about using social media content to connect with your community. They’re not nearly as insightful, however, when they are viewed outside the context of your other content metrics.
Including social share count for each of the major social media platforms you use alongside each page in your audit will allow you to draw important comparisons between these numbers and other information you’re keeping track of, such as number of inbound links or audience engagement metrics.
Let’s take a look at both of these in more depth:
  • Inbound links: Ideally, you would see a positive correlation between the number of social shares and links each post gets because, in theory, a really outstanding piece of content would be heavily shared socially and also naturally build links.
If you find that content garnered hundreds of social shares but very few links, the reason could be that people found it newsworthy or trendy, but didn’t consider it to be a valuable resource that they would want to return to. You might want to go back and see what content can be revised so that it’s more evergreen and provides value for your audience on a more long-term basis.
On the other hand, if a piece of content was linked to, but not shared, on social networks, you can try a few different things to address the problem. First, make sure that the social buttons are prominent and, if possible, are located at both the top and bottom of the page. Including a call to action to share could potentially help as well. If the content format could be altered to make it more easily digestible, or visuals can be added to make it more appealing, these factors could also contribute to its share-worthiness.
  • Audience engagement: Take a look at which of your personas seems most and least engaged on social. For the most engaged, note what types of content and topics seem to be resonating with them. Then, be sure to produce more of these types of content — and promote each piece heavily on the platforms that seem most relevant to this group of people.
For the least engaged persona, dig deeper into this persona’s traits. Is it possible that this group is more active on a niche social network that you’re not currently utilizing? It can also be possible that this is a demographic that isn’t typically active on social media and prefers engaging with content in another way — such as through an email newsletter, for example. If your persona research tells you that this may be the case, make sure you are focusing your content creation efforts toward delivering on their preferences, and don’t worry about the lower share count on these posts — in cases like these, the numbers are likely just vanity metrics.

4. Insufficient back-links

Whether your back-link portfolio needs to be built up from scratch or your audit reveals that your online content is exploding with low quality links and needs retooling, you’ll need to know what type of content has the potential to bring in the most links — and which of your personas are most likely to link to this content.
Start by listing out the sections of your site that you believe should be getting quality links. This could include any resource materials you have, an About Us section full of information, or thorough blog posts and guides. Check out how many links these pages received, and make a note of pages that seem to be underperforming in this category. You can then go back and evaluate why people may not consider the page link-worthy and test various changes until you see the results you want.
Then, similarly to how you matched up personas to social shares, see what conclusions you can draw about the groups of people who tend to link to your pages and what types of pages they find most worthy of a link.
During this process you should also be on the lookout for any mediocre pages that have an exorbitant amount of links. You may have to follow SEO best practices to recover from spammy links. If the links are not necessarily harming you but just link to a page that you aren’t particularly proud of, decide what you can do to get that content up to par.

What are you waiting for?

If you aren’t already tracking these metrics, start adding them to your next report. Make sure you call a meeting that involves all the necessary parties and have an open conversation about how you can all work together more closely in the future. With all this great information at your fingertips, you can’t be afraid to share it. 
For more ways to make the most of what your content audit reveals, check out CMI’s Content Marketing Playbook: 24 Epic Ideas for Connecting with Your Customers. 

Tuesday, January 14, 2014

Editing Tips For Business Web Content

via Smashing Magazine Feed http://ift.tt/1ak1vix

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The Web is awash in content. A recent Moz article reports that 92,000 new articles are posted onlineevery day. Companies are spending billions on content marketing to enhance credibility, build brand awareness and, especially of late, improve SEO.
Here is what Google has to say about content in its quality guidelines:
  • Make pages primarily for users, not for search engines.
  • Don’t deceive your users.
  • Avoid tricks intended to improve search engine rankings. A good rule of thumb is whether you’d feel comfortable explaining what you’ve done to a website that competes with you, or to a Google employee. Another useful test is to ask, “Does this help my users? Would I do this if search engines didn’t exist?”
  • Think about what makes your website unique, valuable, or engaging. Make your website stand out from others in your field.
Google has always tried to reward great content with high rankings, but today, thanks to vast improvements in its algorithm, Google is better able to actually do it. Its content quality guidelines are perfectly aligned with what every writer and marketer should aspire to.

AS A DESIGNER, WHY SHOULD YOU CARE ABOUT CONTENT QUALITY?

  • Your brilliant designs will be wasted if they are filled with inferior content.
  • By developing the ability to evaluate content quality, you are able to provide constructive, difference-making input to other members of the creative team, increasing your value as a designer.
  • If you are in a project management role, you must know what needs to be fixed, improved and enhanced in the deliverable’s content.
  • Unless the content meets a high standard of quality, the finished product will undermine rather than enhance credibility, diminish rather than build brand awareness, and damage rather than improve search engine visibility.
Defining “quality content” is difficult. A useful approach is to look at the editing process, because editing is where content theory is translated into cold hard facts. You could argue forever with clients about what constitutes quality content on a theoretical level. But when you break down quality into its specific editorial components, theoretical arguments evaporate.
A sound editing process forces quality into content, no matter how ill-conceived or weakly written the content was in the beginning, assuming it was properly conceived and at least decently written to begin with.

The editing process is more important than most think. (Image credit:opensourceway)
This article examines several aspects of content editing. By reading it, you will learn:
  • how the editing process works for most forms of online business content, including website pages, infographics, landing pages, brochures, white papers and slide presentations;
  • what “big picture” issues and technical editing details to get right before publishing;
  • the different types of editing help you need, and where to find authoritative online resources for DIY editing.

Five Types Of Content Editing

There are various formulas for breaking down editing tasks. For business content, it helps to think about editing as having five specialties.

1. SUBSTANTIVE EDITING

Substantive editors are mainly concerned with overall cohesion, clarity, accuracy and effectiveness. They look for incomplete or faulty arguments, unsupported assertions, inconsistencies or gaps in the logical flow of the content, and faithfulness to the assignment’s strategic goals.

2. COPYEDITING

Copyeditors are mainly concerned with style. Are sentences clear and concise? Is the tone consistent? Are the right words being used? Is the text free of jargon and obscure references? Does the copy adhere to rules of grammar, punctuation and style?

3. FACT-CHECKING

Fact-checkers are mainly concerned with informational accuracy. They make sure statistics and other quantitative information are stated fully and correctly. Fact-checking is often a research task, but in business writing, it also comes into play at the editing stage — with vitally important impact, as we will see in a moment.

4. SEO

SEO editing ensures that on-page content conforms to SEO best practices and follows the campaign’s on-page guidelines. SEO editing is typically done by a client’s internal or external SEO resource. The more the SEO resource is plugged into the creative process, the less artificial and stilted the optimized content will be.

5. PROOFREADING

Proofreaders are mainly concerned with technical precision. Different standards apply to different types of content; a list of authoritative editing resources appears at the end of this article.

Editing done here by Johanna Shapiro (View larger version)
If all of these editing tasks are done well, the final product will have the level of quality that readers and search engines desire. In terms of workflow, the editing process follows the order noted above, starting with substantive editing and ending with proofreading. However, as you might imagine, editing is not always linear; documents usually go back and forth between editors and writers as issues are fixed.

Editing Process FAQs

Effective editing is not only a matter of knowing what to do; it also requires an understanding of how to manage workflow and communication. Addressing these FAQs at the outset of your next project will help lay the groundwork for not only a better editing process, but a more enjoyable one.

DO I NEED TO HIRE FIVE EDITORS?

No. A talented editor can cover a lot of the work at an acceptable level for most business content. That being said, the substantive editor must be familiar with the product, industry and audience in question, since the effectiveness of the content hinges on understanding the audience’s mindset and needs. The SEO editor must, of course, know SEO inside and out.

HOW CAN I GET COPY APPROVED MORE QUICKLY?

Too much editing can be just as bad as not enough — some firms review and tweak for so long that the content is outdated by the time they approve it. The substantive editor or project manager is the best defence against perfectionism. They are best equipped to recognize when content should be deemed finished and to explain why to clients and team members.

HOW MUCH EDITING SHOULD THE WRITER DO?

I would love to hear from the Smashing Magazine community on this one, because it’s a thorny issue. Even writers with a firm grasp of grammar, style and technique submit substandard drafts due to time constraints or lack of familiarity with the subject matter. Competent writers learn as they go, reducing the editorial burden. For example, if a website project requires 60 pages of new content, have the writer start with 10 pages and then give them a careful copyedit and substantive edit. The edits may be numerous at this point, especially if the writer is new to the subject matter. If the next 10 pages come back vastly improved, then you’ll know the writer is catching on.

WHAT IF MY CLIENT DOESN’T CARE ABOUT EDITING?

Clients might not care about content editing as such, but they certainly care about public image, leads and orders. High-quality content impresses Google, which leads to more search engine visibility, which leads to more traffic and more business. High-quality content also reassures prospects, customers and stakeholders that the company is reliable and competent.

WHAT’S THE BEST WAY TO MANAGE THE EDITING PROCESS?

One person, generally the project manager or substantive editor, should coordinate all editorial functions and communication and make final decisions. Creative teams have many editing tools at their disposal, but using good old Track Changes and Comments in Word documents is perhaps the easiest way to start. A big challenge is preventing multiple versions of an in-process document from floating around; implement a clear procedure to avoid this. In my experience, the competence of the manager, rather than the tools, will determine the efficiency of the process.

Common Editing Issues

Let’s look at a few specific real-world issues that crop up in business Web copy for each type of editing. These particulars will give you an idea of what to look for if you are doing the editing or looking for an editor or managing the project.

SUBSTANTIVE EDITING ISSUES

  • Here is an instructive, real-life example of how substantive editing produces clarity. In a recent article about writing for slide presentations, I wrote, “Slide presentations are great for a ‘peeling the onion’ narrative approach.” My editor commented, “What does that mean?” I pondered the issue and realized that I didn’t really know what I meant! After further reflection, I changed it to, “Slide presentations are ideal for storytelling.” Moral of the story: Substantive editors don’t always need to make sweeping changes. Often, just knowing what to look for helps to get it right.
  • Keeping content on point prevents content creep. Substantive editors remind clients that a landing page need not be a thousand words long to prompt a conversion, nor a website a thousand pages deep to convey the firm’s value proposition.
  • Substantive editors police all content to maintain consistency of brand messaging.
  • The company’s branding and positioning strategy, the value proposition of the product and service being marketed and the nature of the target audience will determine the content’s style and tone. The substantive editor must be crystal clear on all of them.
  • Building on the last point, a substantive editor — if time, budget and skill allow — injects personality into flat business content by adding storytelling narratives and stylistic flair that speak powerfully to the target audience.

When it comes to substantive editing, Duluth Trading Company’s website does this extraordinarily well.

COPYEDITING ISSUES

  • Headlines and headings should be descriptive and, in many cases, persuasive. Additionally, proper keyword placement in headlines and headings is important for SEO, so copyeditors and SEO editors must collaborate closely to balance these requirements.
  • Active voice usually beats passive voice: “John saved $100” has more impact than “$100 was saved by John.” There are cases where the passive voice is preferred; a competent copyeditor makes the proper adjustments.
  • Pronoun sensitivity leads writers to employ tortuous sentence construction to avoid “he” or “she” usage. Also, writers often shift from “it” to “they” when referring to a company. The copyeditor keeps pronoun use smooth and consistent.
  • The wrong word or phrase can do worse than make a company look stupid; it can convey a message contrary to the one intended. My list of commonly confused business words and phrases is a handy reference.
  • Overuse of exclamation points and all-caps conveys HYSTERIA!!!!
  • Copyeditors convert long unformatted paragraphs into Web-optimized formats that employ bullet points, three- to five-line paragraphs, judicious use of bold text, etc. This is an area where designers provide valuable input.

FACT-CHECKING ISSUES

  • Sadly, the Web is a stewpot of misinformation, cooked up by marketers who feel pressured to publish. For example, a reader might come across a flashy infographic stating, “70% of Executives Use Tablets!” but, after checking the source, discovers that this “fact” is based on a survey of 25 anonymous respondents conducted by an obscure agency. Fact-checkers protect you and your client from losing credibility as a result of shaky statistics.
  • Fact-checkers make sure that basic corporate information is correct. The company’s name, job titles and the spelling of employees’ names should always be accurate — yet often are not.
  • Fact-checkers review product specifications to make sure they are up to date. The value of this thankless task is appreciated only after, say, a customer orders a $1.5 million printing press that turns out to be 10 feet too long for its production line when it arrives at the plant.

SEO ISSUES

  • Overusing keyword phrases on a page of content is counterproductive.
  • Varying keyword phrases generally helps search engine visibility and makes content more readable and less “spammy” for humans.
  • An SEO editor might opt to add links to the client’s other relevant content on a given page of Web content or a blog post. If done correctly, these related links build the authority of the client’s website.

PROOFREADING ISSUES

  • One space after a period is standard.
  • Capitalization in headlines and headings should consistently follow a predetermined style.
  • Font size and style should be consistent for text and headers from page to page.

In Conclusion, How Much Editing Is Enough?

Practical considerations such as deadlines and bandwidth, along with a clear understanding of the audience, will influence how thoroughly a piece of online content should be edited.

PROOFREADING

Generally speaking, readers do not hold blog posts to the same stylistic standard as, say, white papers. However, a blog post directed at an audience of scholars, physicians or attorneys will be held to a higher standard.

FACT-CHECKING

Visual content such as infographics and slide presentations, perhaps because of their formality, seem to carry more weight with readers than blog posts and website pages. For this reason, producers of visual content have a greater obligation to be sure of their facts, all else being equal. Firms undermine their credibility when they publish graphical material loaded with unsupported or misleading facts, whether intentionally or not.

SEO

If a firm has an organized SEO marketing program, then on-page SEO is crucial. If not, on-page optimization alone would probably not be enough to have any substantive impact on search visibility.

COPYEDITING AND SUBSTANTIVE EDITING

As for these, there is never any advantage to publishing vague, incoherent and uninspiring material. Some level of review is really a must. If resources are limited, and often they are, use this editing tactic: When in doubt, leave it out.

Resources

  • AP Stylebook
    The AP (Associated Press) style is the standard for newspapers and journalists and is commonly used for marketing and PR content. An online subscription gives you instance access to authoritative information on editorial issues relating to general business content.
  • The Chicago Manual of Style
    The CMS, published by The University of Chicago, is widely used in the humanities for formatting and citation, and it contains a wealth of information, analysis and insight on issues of grammar and usage. Whereas AP primarily tells you what to do, the CMS also explainswhy.
  • MLA Handbook for Writers of Research Papers
    This style guide of the MLA (Modern Language Association) is widely used for academic writing.
  • Purdue OWL
    The Purdue OWL (Online Writing Lab) is a convenient online resource for grabbing up-to-date answers to CMS- and MLA-related questions.
  • New Oxford Style Manual
    This book contains detailed information on UK style. Oxford Dictionaries has helpful tables on British and American spelling andterms for online reference.
  • AMA Manual of Style
    The AMA (American Medical Association) guide is widely used for medical and scientific publishing.
  • Publication Manual of the American Psychological Association
    This manual is widely used for academic and professional writing in the social and behavioral sciences.
(al, il, ea)