IA Summit Closing Plenary

Go to article

I’m about as proud of this talk as I am of anything I’ve done in recent memory. I hope you’ll read and/or listen to it.

Transcript

The full transcript and audio track, thanks to UIE, is available on the IA Summit website.

Transcript for IA Summit Closing Plenary

Slides

The slides (and the audio as well) are on Slideshare.

IA Summit 2013 Closing Plenary from Karen McGrane

Links

References I tweeted out during the talk.

The Sunday comic “Closer Than We Think” ran from 1958-63, via @paleofuture:
http://www.paleofuture.com/blog/2007/5/17/closer-than-we-think-1958-1963.html

A disturbing trend in UX books, from @a2slbailey: no mention of information architecture.
http://www.tidy-mind.com/2013/03/a-disturbing-trend-in-ux-books/

Two photos of St. Peter’s Square: one taken two years before the iPhone was released, and one today.
http://photoblog.nbcnews.com/_news/2013/03/14/17312316-witnessing-papal-history-changes-with-digital-age

Where no UX professional has gone before: Developer experience and the UX of APIs.
http://www.cmswire.com/cms/customer-experience/where-no-ux-professional-has-gone-before-sxsw-020132.php

Application programming Interfaces (APIs) are the life blood of the modern web.
http://onforb.es/WyHJEk

Why I don’t wireframe much, from @Cennydd:
http://www.cennydd.co.uk/2012/why-i-dont-wireframe-much

How do you communicate a complex content model? You use wireframes. (And a spreadsheet.)
https://groups.google.com/forum/?fromgroups=#!searchin/contentstrategy/wireframe/contentstrategy/la9UTEW84AE/Tc824ZEKvEIJ

You care about structured content for multi-channel publishing, buy Content Everywhere by @sara_ann_marie.
http://rosenfeldmedia.com/books/content-everywhere/

Content strategists AND designers are our friends, but Edward Tufte is right about IA:https://twitter.com/EdwardTufte/status/314082631966916608

Apparently user-centered design isn’t all it’s cracked up to be.http://alistapart.com/column/explaining-water-to-fish

The most obvious, ubiquitous, important realities are the ones that are the hardest to see and talk about. http://online.wsj.com/article/SB122178211966454607.html

If you’re considering graduate school, check out the MFA in Interaction Design at the School of Visual Arts: http://interactiondesign.sva.edu/

We need to change business, not become it, said @Cennydd at IA Summit 2011.
http://www.cennydd.co.uk/2011/fall-and-rise-of-ux/

Maxing out on technical skills doesn’t get you as far as developing soft skills.
http://askolivia.com/book/

Competent jerks, lovable fools, and the formation of social networks, from Harvard Business Review:
http://hbr.org/product/competent-jerks-lovable-fools-and-the-formation-of/an/R0506E-PDF-ENG

It’s the reward system, stupid. On the folly of rewarding A while hoping for B:
http://www.ou.edu/russell/UGcomp/Kerr.pdf

Cognitive empathy means you can see someone’s perspective. Compassion means you’re moved to help. http://danielgoleman.info/three-kinds-of-empathy-cognitive-emotional-compassionate/

We’ve a long way to go in developing empathy towards our clients, says @Mike_FTW in a video you must watch:
http://bit.ly/16kzKRh

Here’s how we work. Somebody calls up with a project; we do some stuff; and the money follows.
http://www.dubberly.com/wp-content/uploads/2008/06/ddo_designprocess.pdf

We killed our supply chain for new digital talent.http://www.slideshare.net/jennyatideagarden/managing-change-in-the-digital-environment-presentation